We want your satisfaction to be 100% (just like our cotton).
Clouds and Stars, Inc. products include a 100% satisfaction guarantee. Please evaluate our products before washing. Contact us within 30 days of receipt for a full refund or exchange if you are not happy with the product or you would like to exchange for a different color. Unfortunately, we cannot refund shipping or gift-wrap charges. Original shipping charges may apply for orders that qualified for free shipping. A restocking fee may be charged for returns after 30 days or items that require repackaging. Only store credit is available after 30 days.
Defective items will be issued a full credit, replaced or exchanged.
Wrinkling of fabrics is common for most 100% cotton materials. Clouds and Stars, Inc. is not responsible for normal wear and tear, abuse, mistreatment or damages due to washing and shredded or worn fabrics in areas of usage.
If you have any questions, please contact us at:
CLOUDS AND STARS
12061 Pennsylvania Street
Thornton, Colorado 80241-3146
Toll-free Number: (866) 325-6837
Local Number: (720) 929-1099
Fax Number: (303) 457-1806